Call technicalities
What is auto survey?
0min
Auto survey is similar to voice broadcast. This is used by customers to take a survey across a group of people.
For example: If you want to take a feedback of your service you can Use Auto survey to land a call on your customer’s phone number and then play a clip asking them to enter their rating on a scale of 1-9 and that rating would be recorded on the platform and could be used to analyze the customer satisfaction. This is mainly used to call on bulk data just like Voice Broadcast.
