Members
What is the difference between a regular member and an admin member?
1min
When you add a member, you have the option to select whether you want to give him/her admin access or regular access. Following are the details of both type of panel:
Admin Panel
- Add or remove members.
- Create new groups or delete the existing ones.
- Download and access the data of all the members
- Can add contacts and assign to different members.
- Create outbound campaigns
- change passwords and security features
- Change the IVR flow and the voice recordings of the IVR flow
Regular panel
- Only see his/her own data and logs.
- Can add contacts and assign to themselves only.
- Can access his/her own break module for taking break
- Can render themselves inactive. For example: If on a holiday.
- Does not have any access to settings and cannot create any campaign
