What is Auto Dialer?

auto dialer is an outbound call facility that is mostly used to automate your cold calling process although its use is not limited to that, you can use it to automate other projects and campaigns too how it works is that you as a manager can upload a bulk data of numbers on which calls have to be made and set the time between which the calls would be made now, what happens is that outbound calls are made from the platform and connected to your employees your agents do not have to dial any number by themselves everything is automated and at end of the campaign, a report is available about every call along with recordings of each and every call