---
title: What is random ringing?
slug: what-is-random-ringing
description: Improve call distribution efficiency with random ringing, a method that assigns calls to agents without bias or predetermined patterns. Enhance customer satisfaction and agent workload balance with this versatile approach.
docTags: 
createdAt: 2021-12-27T07:09:36.000Z
---

As the name suggests, random ringing places the call randomly to any of your agents. It does not show any preference, neither does it follow any set pattern of call transferring.