---
title: What is assign contact?
slug: what-is-assign-contact
description: Learn how to use the "Assign Contact" feature to effectively allocate specific contacts to agents. Streamline your call routing process by ensuring that calls from these contacts are directed to their designated account managers. Boost productivity and en
createdAt: 2021-12-27T06:18:02.000Z
---

Assign contact is used to assign specific contacts to the agents. So that when calls are received from those contacts they are directed to these specific agents who are mostly their account managers.