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title: What does DID mean?

slug: what-does-did-mean
description: Learn about Direct Inward Calling (DID), the virtual number that efficiently directs calls to members or agents. Acting as the system number for a platform, DID serves as a reliable line for connecting agents and clients, effortlessly handling up to 100 s
docTags: 
createdAt: 2021-12-27T05:31:24.000Z
---

The full form for DID is Direct Inward Calling and is actually a virtual number that is used to direct calls to your members or agents. It is the system number of your platform. DID is basically the line/leg/channel through which the platform makes the call to the agents and clients. One DID number is able to handle 100 simultaneous calls at the same time.