---
title: How do I access the calls that were lost or dropped?

slug: how-do-i-access-the-calls-that-were-lost-or-dropped
description: Improve your agent productivity with our call logs window feature, granting you access to dropped calls caused by channel availability issues. Say goodbye to missed opportunities as your agents can now effortlessly contact previously dropped numbers due t
createdAt: 2021-12-27T05:55:08.000Z
---

You can access the calls that were dropped due to network or channel un-availability in the call logs window of your panel. Hence, your agents can reach out on the numbers that were dropped due to busy agents or unavailabilty of agents.